Are you looking for a dynamic and individual telemarketing consultancy to carry out a successful customer retention exercise on behalf of your business in Oxfordshire?
The highly driven and experienced telesales executives from Amvoc will be able to design and deliver a successful customer retention survey specifically tailored to the product or service you provide. Not only will Amvoc help you to identify any issues that will cause problems with retaining customers, Amvoc will also proactively look for opportunities to develop additional sales whilst carrying out the exercise.
Amvoc’s customer retention surveys will provide you with an accurate and unbiased view of your customer satisfaction levels so that you will be able to identify a dissatisfied customer before they stop using your products or services – this will increase your customer retention levels significantly.
Not only will our tailor-made customer retention surveys help you to identify dissatisfied clients and improve retention levels, our surveys will also incorporate information about any new products or services that you have which they may not already be using. Amvoc will be able to identify new sales opportunities by carrying out customer retention surveys from your existing database. The aim of this exercise is to increase your sales pipeline and revenue base.
Would you like Amvoc to carry out an affordable telemarketing exercise in order to identify your customer satisfaction levels in Oxfordshire?
After thoroughly cleansing the database and behalf of Arragon Ink, and receiving feedback from thousands of their clients, Amvoc was able to produce an accurate report into the reasons that clients were leaving Arragon Ink. We encountered a number of comments from their clients in relation to the reasons for not using their services any longer from the website being too complicated and difficult to navigate to mistakes made with orders or deliveries. All of these errors are ones that can be rectified by Arragon Ink and Amvoc are currently helping them to increase their client base by contacting new businesses and assessing their need for the services and products supplied by Arragon Ink.
If you would like more information about the success rate of telemarketing exercises in Oxfordshire, contact Amvoc as soon as possible on 0333 005 1403.