Future Pay

1. Futurepay Payments via Worldpay

FuturePay is a recurring payment system that is administered by WorldPay. It is similar to a direct debit or standing order arrangement, but the regular payments are automatically debited using your card details instead of your bank account.

2. Making Payments

After you have accepted our fee quotation, we will set up your recurring payments and once complete, you will receive a confirmation email from WorldPay on our behalf, detailing the recurring transactions and the dates these will be debited from your account.

You will also find a link to access the Worldpay Shopper Management System (“SMS”) where you will be will also be asked to choose a username and password in order to view your payments, change your agreement, or cancel your agreement at any time

Each time a payment is debited from your card or bank account as part of your agreement, a transaction confirmation email is generated by our system and sent to the email address we have on record for you entered when your agreement was created.

If your card expires or if a payment is not authorised, we will send you an email to you to inform you that the payment has failed and alternative arrangements will require to be made.

Most Futurepay arrangements are used to pay set or variable amounts at regular, fixed intervals over a specific time. This is typically used by our clients to pay their fees by monthly instalments or alternatively to pay monthly software subscriptions etc.

3. Which cards do we accept?

We accept Mastercard, Visa, Maestro, JCB and American Express. Payments are only accepted in pounds sterling.

4. Duration of your Futurepay Agreement

Once set up, your agreement will run for the duration of the contract or until either you or A Marketing Vocation Ltd choose to end it.

5. Cancel your Futurepay payments

You can cancel your agreement at any time by logging into the WorldPay Shopper Management System or contacting us at bcure@amvoc.co.uk or by phone on 01133 223 192. Please note, if you cancel your agreement before its completion, the outstanding amount remains due in line with the Terms and Conditions of your purchase.

6. Securing personal data

A Marketing Vocation Ltd will take reasonable technical and operational precautions to prevent the loss, misuse or alteration of your personal information.

Any personal information that you provide will be stored on our secure password and firewall protected servers.

You understand and acknowledge that the transfer of data and information over the internet is inherently insecure and we cannot guarantee the safety of data sent over the internet.

7. Refund Policy

Any dispute should be referred to our Customer Services department. Given that fees are only collected in respect of ongoing services or services already completed, a refund will only be paid where an amount has been paid to us in error. Any refund is at the discretion of A Marketing Vocation and may take up to 10 working day to process. For further queries please refer to our Returns Policy

8. FAQs

Visit the Worldpay website for FAQs about Futurepay payments at: http://www.worldpay.com/shopper. Alternatively, for queries about an existing Futurepay agreement please contact us on 01133 223 192.

Telemarketing and Telesales Specialists

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