Geoff and Amanda Edwards, co-owners of The Newquay Pie & Pastry Co., decided it was about time they expanded their business which had been growing steadily up until 2010. Since 2010, Amanda and Geoff had encountered a number of problems with customer retention due to the fact their clients were seeking out new, and cheaper, suppliers leaving The Newquay Pie & Pastry Co. without any way of generating new business.
In 2012, Amanda and Geoff turned to the business development experts from Amvoc for help with turning their failing business around. Amvoc do not just provide a telesales service – we also provide support and assistance to many struggling businesses looking for a helping hand. Since the spring of 2012, The Newquay Pie & Pastry Co. has become an incredibly valued Amvoc client and, thankfully, a profitable one!
Would out like to find out how Amvoc was able to use telemarketing to help this bakery and pastry manufacturer expand out of Newquay and into the rest of Cornwall?